FRCS wishes to remind all taxpayers eligible for VAT refunds that processing will adhere to the standard timelines. We have observed an increase in enquiries shortly after VAT returns are filed. To ensure efficient service delivery, we kindly request taxpayers to allow the usual processing time and appreciate your patience as we attend to each request in order.
VAT Refund Processing Timelines
TYPE OF VAT REFUND | APPLICATION PROCESS TIMELINE |
First VAT refund | 30 days from the end of the month the return was filed provided that all requirements have been furnished. |
New Dwelling House refund | 30 days from the end of the month the return was filed provided that all requirements have been furnished. |
Diplomatic VAT refund | 30 days from the end of the month the return was filed provided that all requirements have been furnished. |
Steps to Initiate a VAT Refund Request
Once your application is complete, please follow the steps below to facilitate processing:
Verify Bank Details
- Log in to the Taxpayer Online Services (TPOS) portal to confirm your bank account details.
- If updates are required, please use the “Change of Circumstances for Bank Details”
Submit Refund Request via Email
Email at vatrefund@frcs.org.fj with the following information:
- Taxpayer Identification Number (TIN)
- Filing confirmation number
- Confirmation of the bank account into which the refund should be deposited
Important Note:
Refunds will only be processed for taxpayers who are fully compliant with tax laws. All refunds are released in chronological order, subject to the availability of funds allocated for the respective month.
For further assistance, please visit your nearest FRCS office, call our toll-free line 1326, or email info@frcs.org.fj. Gold Card members may contact goldcardservices@frcs.org.fj for priority support.
Last Updated - February 4, 2026