Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Full name, date of birth, and Tax Identification Number (TIN)
• Contact details including email address, phone number, and mailing address
• Financial information relevant to tax assessment and compliance
• Business registration details for organisations and MSMEs
• Technical data such as IP address and browser type when you visit our website

2. How We Use Your Information

FRCS uses your personal information to:

• Administer and enforce tax and customs legislation
• Process tax returns, assessments, and refunds
• Communicate with you regarding your tax obligations
• Improve our website, services, and public outreach
• Comply with legal and regulatory obligations

3. Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With other government agencies as authorised under Fijian law
• With law enforcement bodies when required by court order or legislation
• With service providers who assist us in operating our systems, under strict confidentiality obligations
• Where you have given your explicit consent

4. Data Security

FRCS implements appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our systems are regularly reviewed and updated to maintain security standards.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You may disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.

6. Your Rights

You have the right to:

• Access the personal information FRCS holds about you
• Request correction of inaccurate or outdated information
• Request deletion of your information where legally permissible
• Lodge a complaint if you believe your privacy rights have been breached

7. Third-Party Links

Our website may contain links to external websites. FRCS is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Policy

FRCS reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: