The Fiji Revenue and Customs Service (FRCS) proudly congratulates twenty of its officers and external stakeholders who have been awarded the prestigious World Customs Organization (WCO) Certificate of Merit during the 2026 International Customs Day celebrations.

The WCO Certificates of Merit recognise individuals and partners who embody the highest standards of Customs service, demonstrating vigilance, integrity, professionalism, and an unwavering commitment to safeguarding society.

FRCS Director Border and Customs, Ms. Shelini Kumar, while announcing the award recipients, emphasised that the honourees were selected not only for exceptional individual performance but for their collective leadership, impact, and strong partnerships across the broader border ecosystem.

She highlighted that the awardees were chosen through a rigorous, merit‑based process assessing demonstrated contributions to trade facilitation, border protection, and revenue integrity. These individuals consistently exceeded their core responsibilities, delivering meaningful outcomes grounded in service excellence.

Ms. Kumar noted that the recognitions include officers who have been instrumental in major interdictions, intelligence‑driven operations, and complex compliance and enforcement initiatives.

“Several recipients were honoured for their sustained excellence over many years, their adaptability across diverse operational settings, and their leadership under pressure. Others were acknowledged for their mentorship, teamwork, and willingness to step up in demanding situations to advance organisational objectives,” she said.

She further underscored the significance of recognising four external partners, noting that this reflects the reality that effective border security is a shared responsibility.

“These external awardees were selected for their outstanding collaboration with Customs—demonstrating proactive information sharing, operational support, and a steadfast commitment to joint enforcement outcomes. Their efforts have strengthened inter‑agency coordination, enhanced compliance systems, and contributed to successful operations that protect communities and safeguard national interests,” Ms. Kumar added.

The inclusion of external partners highlights the essential role of trust, collaboration, and shared accountability across the border management landscape. Together, the internal and external recipients exemplify the professionalism, partnership, and vigilance that modern Customs administrations require to address evolving challenges and risks.

FRCS warmly congratulates all award recipients and extends its deepest appreciation for their exemplary service and dedication.

The recipients includes: Emitai Cabealawa, Kolinio Rokosuka, Solomone Muakalou, Jai Prakash, Jonacani Tamanivalu, Joana Duabaubau, Rauwate Tadai, Selema Rokodurucoko, Lusiana Kunabuli, Poonam Singh, Tokasa Maiwaikatakata, Kelera Rauluni, Ravneel Ram, Deepak Kumar, Alipate Tukana, Mohammed Shahid, Lanieta Bainiua, Viliame Kanawale, Deepika Singh, Razik Khan.

The Fiji Revenue and Customs Service (FRCS) marked the 2026 International Customs Day (ICD) with an official ceremony at its Headquarters in Nasese, officiated by the Minister for Finance, Commerce and Business Development, Hon. Esrom Yosef Immanuel. The Minister was honoured with a full traditional welcome by FRCS Customs officers.

Observed globally on 26 January, International Customs Day celebrates the essential role Customs administrations play in facilitating trade, securing borders, and protecting communities.

This year’s theme— “Customs: Protecting Society Through Vigilance and Commitment”—underscores the critical responsibility Customs officers hold in safeguarding citizens, ensuring secure and lawful trade, and responding proactively to emerging border threats.

Hon. Immanuel highlighted the significance of this year’s theme, noting that Customs operations have evolved far beyond revenue collection. “Customs today is undeniably a frontline guardian of society. Across the world, and here at home, Customs officers work at the intersection of border security and trade facilitation. Every container examined, every passenger screened, and every document verified represents a decision with national impact. Vigilance is not optional—it is the foundation of our work.”

He noted that increasingly complex global supply chains, expanding criminal networks, and emerging security threats have amplified the importance of Customs.

“Illicit drugs, prohibited weapons, counterfeit goods, environmental crimes, and transnational fraud seek to exploit border vulnerabilities. Customs is our first—and often last—line of defence,” Hon Immanuel. stated.

FRCS Board Chair, Mr. Malakai Naiyaga, reinforced the pivotal national role that Customs plays.

According to Mr. Naiyaga, from a governance perspective, Customs is one of Fiji’s most consequential public institutions. “The decisions made at our borders influence economic confidence, public safety, and the nation’s global reputation, “he stated.

He commended Customs officers for their professionalism and integrity: “Our officers consistently balance firmness with fairness, ensuring enforcement while enabling legitimate trade. Their work protects communities and supports Fiji’s broader development ambitions.”

Mr. Naiyaga also emphasized that effective border management demands strong partnerships across government agencies, private-sector stakeholders, regional counterparts, and the international community.

“These partnerships are essential. Risks today are shared, and so too must be our solutions. We thank all our partner agencies—local and international—for their continued support.”

He also acknowledged the commitment of FRCS leadership and staff navigating an environment of rapid change and evolving challenges. “Progress requires vision, discipline, and a willingness to adapt while holding firm to core principles. That balance is not easy, but it is being pursued with purpose.”

Addressing Customs officers directly, he added: “Your work matters. Your professionalism matters. Above all, your integrity matters. The nation is safer, stronger, and more resilient because of your commitment.”

During the ceremony, twenty FRCS officers and stakeholders were recognised with the World Customs Organization (WCO) Certificate of Merit for their contribution to trade facilitation, border protection, and revenue integrity.

FRCS also introduced the Yacht Management System (YMS) as part of its broader digital transformation agenda.

FRCS Chief Executive Officer, Mr. Udit Singh, noted the global shift toward digital, paperless Customs environments.

“Around the world, Customs administrations are moving decisively toward paperless processes, Single Window systems, and intelligence-led border management—not as optional reforms, but as necessities. Fiji is equally committed to this transformation.”

Introducing the YMS, Mr. Singh highlighted its significance: “The Yacht Management System marks a shift from manual, fragmented processes to a digital, integrated, and risk-based approach. It supports Single Window processing, reduces duplication, and enhances information-sharing across agencies.”

He added that digitisation enables Customs officers to prioritise risk-based interventions.

“By reducing paper-based processing, we improve efficiency, lower costs for government and industry, and allow our officers to focus on intelligence-driven decision-making. As yacht movements increase, this system ensures Customs remains agile, cost‑effective, and secure.”

The YMS reflects FRCS’s commitment to smart regulation, balancing facilitation of legitimate trade with strengthened border security.

The Fiji Revenue and Customs Service (FRCS) successfully convened a Customs Brokers Forum aimed at updating brokers on key developments in Customs operations, including advance registration of cargo manifests, customs trade analysis, trade standards, the penalty matrix, and other critical regulatory matters.

Customs brokers remain essential partners of FRCS, playing a pivotal role in ensuring that Fiji’s import–export processes function efficiently, transparently, and in full compliance with national laws.

In welcoming participants, FRCS Chief Executive Officer Mr. Udit Singh emphasized the importance of partnership in achieving national economic goals.

“Today, we stand together as partners in a shared mission to facilitate legitimate trade, safeguard our borders, and strengthen the economic prosperity of our nation,” he stated.

Mr. Singh reaffirmed the indispensable contribution of customs brokers, freight forwarders, and authorized clerks, acknowledging them as frontline professionals who uphold the integrity of Fiji’s trade systems.

He highlighted that their diligence not only supports businesses but also reinforces the trust of communities and international trading partners.

Mr. Singh further noted that FRCS’s success is closely linked to its collaboration with industry stakeholders.

“We cannot achieve our mandate in isolation. Collaboration, dialogue, and partnership are essential to building a customs environment that is fair, efficient, and responsive to global trade demands,” he said.

Mr. Singh reiterated FRCS’s commitment to transparency, accountability, service excellence, and continued digital transformation, emphasizing that modernisation efforts are vital to strengthening border protection and enhancing Fiji’s competitiveness.

He thanked the brokers for their professionalism and ongoing support, acknowledging that their active engagement would help shape improvements and innovations in customs processes for the benefit of both trade and society.

The President of the Customs Brokers and Forwarders Council of Fiji (CBFCF), Mr. Ruwel Lal , expressed appreciation to FRCS for hosting the forum and recognizing the value of collaboration between regulators and industry professionals.

He stated that the combined efforts of FRCS and customs brokers are building a stronger, more transparent, and more efficient trade environment for Fiji.

Mr. Lal emphasized the critical responsibility brokers carry as trusted intermediaries in the global supply chain, noting that their work extends well beyond documentation.

He encouraged members to uphold the highest standards of professionalism, transparency, and accountability while embracing innovation, automation, and digital transformation to keep pace with international trade developments.

The forum concluded with an interactive session, allowing participants to ask questions, provide feedback, and share ideas.

FRCS reiterated its commitment to learning from the insights of customs brokers and strengthening this longstanding partnership as part of its commitment to continuous improvement and stakeholder engagement.

The Fiji Revenue and Customs Service (FRCS) wishes to advise the general public that investigations are currently underway into the importation of vape products that have entered the country without the required permits.

FRCS has observed a significant increase in online advertisements promoting the sale of vape products. The public is reminded that the importation of vape products for commercial purposes requires an official permit issued by the Ministry of Health and Medical Services (MOHMS). Any vape products imported without the necessary permits will be confiscated by FRCS.

In a recent case, FRCS detected a consignment that was not only imported without a valid permit but also declared an incorrect quantity compared to what was actually imported. Any attempt to smuggle vape products or provide false or misleading information constitutes a serious offence and will result in forfeiture and further regulatory action.

FRCS strongly advises all individuals and businesses intending to import vape products to consult with the Ministry of Health and Medical Services to ensure full compliance with the relevant importation requirements.

At a signing ceremony held in Paris on Thursday, 15 January 2026, the Minister for Finance, Commerce and Business Development, Honourable Esrom Immanuel, signed the Multilateral Convention on Mutual Administrative Assistance in Tax Matters (MAAC), underscoring Fiji’s strong commitment to tax transparency and effective international cooperation. With this milestone achievement, Fiji becomes the 152nd jurisdiction to join the MAAC. 

The MAAC is the world’s most comprehensive multilateral instrument for tax cooperation. It enables jurisdictions to exchange information on request, spontaneously and automatically, as well as to conduct simultaneous tax examinations and provide assistance in tax recovery.

Speaking at the signing ceremony, the Minister for Finance stated:

“This Convention is a landmark instrument that will bring significant benefits to Fiji, strengthening our cooperation with the international community and advancing our commitment to transparency and fairness. It is also a significant step towards Fiji’s removal from the European Union list of non‑cooperative jurisdictions (EU Blacklist), which will enhance our international standing and economic partnerships.”

Following the signing of the MAAC, Fiji will undertake its required domestic procedures to formally become a Party to the MAAC. Once Fiji becomes a party to the MAAC, it will provide a single legal instrument for the exchange of information with the other 151 jurisdictions, including all major financial centers.

Fiji has already committed to successfully implement the Automatic Exchange of Financial Account Information (AEOI). This will be supported by legislative reforms and confidentiality assessments.

Chief Executive Officer of the Fiji Revenue and Customs Service (FRCS), Mr. Udit Singh, added:

“Joining the MAAC is a significant achievement for Fiji. It provides us with the legal foundation to implement AEOI and Exchange of Information on Request (EOIR) to effectively address tax evasion and avoidance.

Fiji remains fully committed to international standards of tax transparency and to strengthening global cooperation. Fiji is determined to contribute meaningfully to the work of the Global Forum and to the shared goal of a fair, transparent and cooperative international tax system. Importantly, this milestone also represents a decisive step toward Fiji’s removal from the EU Blacklist.

FRCS will continue to work closely with the Global Forum Secretariat and with other international partners to ensure the successful implementation of the required international standards, to improve compliance and to add more dollars to Fiji’s tax revenue.”

The Fiji Revenue and Customs Service (FRCS) is pleased to announce the commencement of the first round of negotiations with the New Zealand Inland Revenue Department (NZ IRD) to review the Double Taxation Agreement (DTA) between Fiji and New Zealand. The discussions are being held in Wellington from 8–12 December 2025.

The Fiji delegation is led by FRCS Chief Executive Officer, Mr. Udit Singh, accompanied by senior members of FRCS Management.

The negotiation was formally opened by New Zealand’s Commissioner of Inland Revenue, Mr. Peter Mersi, and began with a traditional Māori ceremony underscoring the strong and respectful partnership between the two countries. The New Zealand delegation is led by Ms. Carmel Peters, Strategic Policy Advisor at NZ IRD.

The current DTA was first signed on 27 October 1976 and amended in 1986 and 1994. This comprehensive review, the first since those changes presents a timely opportunity to modernise the agreement in line with current international tax practices and ensure fair and transparent tax outcomes for both jurisdictions.

New Zealand remains one of Fiji’s most important economic partners, with strong cooperation in trade, investment, labour mobility, and tourism. Strengthening tax treaty arrangements plays a vital role in improving investor confidence and supporting sustainable economic growth. This review also reinforces the Fiji–NZ Duavata Partnership, which reflects the shared vision of both nations to deepen collaboration across economic, social, and cultural spheres.

FRCS CEO Mr. Udit Singh said that Fiji values its strong and longstanding partnership with New Zealand, adding that this review reflects the shared commitment of both countries to ensuring a modern and fair tax treaty framework that supports business activity and safeguards the interests of our people. The Duavata Partnership provides an important foundation for these negotiations, highlighting mutual trust and cooperation as we work towards a future-ready agreement.

FRCS looks forward to productive discussions throughout this week and continued collaboration with New Zealand into 2026 as both countries work towards a modernised and mutually beneficial DTA.

In a significant effort to improve access to essential government services for remote communities, the Civil Registration and Vital Statistics (CRVS) team led a multi-agency outreach program to Beqa Island in Fiji’s Central Division. The initiative brought together key stakeholders, including the Fiji Revenue and Customs Service (FRCS), Births, Deaths & Marriages, Ministry of Health and Medical Services, Ministry of Immigration, Ministry of iTaukei Affairs, and other partners, to deliver a comprehensive range of services directly to residents.

The outreach aimed to bridge service gaps and promoted economic inclusion by making critical services accessible without the need for costly travel to urban centers. FRCS played a central role in this initiative by providing Taxpayer Identification Number (TIN) registrations, supporting the issuance of Joint ID cards, and offering business registration and advisory services. These efforts helped individuals understand their tax obligations, guided entrepreneurs on compliance and record-keeping, and highlighted the benefits of joining the formal economy, such as access to government support and financial services.

Represented by Laisa Draunibaka and Eremasi Lolo, FRCS also collaborated with partner agencies to ensure accurate TIN verification during Joint ID card issuance. In addition, the team conducted interactive awareness sessions on taxation and its role in national development, addressing community questions and fostering trust in government processes. By empowering residents with knowledge and resources, FRCS reinforced its commitment to financial inclusion and sustainable economic growth.

This outreach not only streamlined access to essential services but also strengthened community confidence in government institutions. By bringing tax and compliance services closer to remote communities, FRCS and its partners are helping build a foundation for inclusive development. The initiative underscores the government’s commitment to ensuring that no community is left behind, regardless of geographic challenges.

In an era where global competitiveness hinges on speed, transparency, and innovation, Fiji is leading the charge to transform trade facilitation across the Pacific. By hosting the World Bank Group’s landmark workshop in Nadi, Fiji reaffirmed its commitment through the Fiji Revenue and Customs Service (FRCS) to spearhead digital solutions that will redefine how Pacific nations engage in international trade.

From November 25–26, 2025, the World Bank Group (WBG) convened a pivotal regional workshop under the theme “Accelerating Trade Facilitation in the Pacific.” This gathering marked a significant milestone in the region’s journey toward modernizing trade processes through the implementation of the National Single Window (NSW) Project, a World Bank–financed initiative designed to streamline trade documentation and clearance across borders.

The workshop convened delegations from six Pacific nations actively engaged in the NSW project: Fiji, Kiribati, Solomon Islands, Tonga, Tuvalu, and Vanuatu. Each country was represented by senior officials from Customs Administrations, Biosecurity agencies, and Trade departments, ensuring a holistic approach to trade facilitation. This diverse participation highlighted the critical role of cross-sectoral collaboration in building a unified digital trade ecosystem for the Pacific.

At the heart of the discussions was the National Single Window (NSW) Project, a transformative, World Bank, financed initiative aimed at streamlining trade documentation and clearance procedures. By digitizing border processes, the NSW will enable faster, more transparent, and cost-effective trade, positioning Pacific economies for greater competitiveness in global markets.

Key Themes and Strategic Priorities

Over two intensive days, participants explored the foundational pillars for successful NSW implementation, including:

• Shared Vision and Strategic Direction – Establishing a regional roadmap to enhance efficiency, transparency, and competitiveness.
• Governance Framework – Defining institutional roles and oversight mechanisms for accountability and sustainability.
• Financial Model – Developing cost-sharing strategies and ensuring long-term viability.
• Operational Design – Crafting workflows and technical integration for seamless trade processes.
• Legal Harmonization – Aligning national legislation to provide a robust legal foundation for NSW operations.

These discussions reinforced the complexity and significance of digitizing border procedures which is a  bold step toward modernizing trade in the Pacific.

Outcomes and Regional Impact

The workshop delivered tangible outcomes:

• Regional Alignment on NSW vision and governance.
• Knowledge Sharing among countries, fostering mutual learning and best practices.
• Foundation for Harmonization of systems and processes to reduce costs, improve transparency, and accelerate trade.

For small island economies, trade facilitation is more than a technical upgrade. It is a strategic imperative for economic growth, resilience, and global integration. By embracing the NSW framework, Pacific nations are unlocking new opportunities for investment, strengthening compliance with international standards, and advancing sustainable development.

Fiji and FRCS at the Forefront

Hosting this workshop in Fiji reflects the country’s pivotal role in shaping the future of Pacific trade. FRCS’s leadership and commitment to modernization signal a strong national and regional resolve to build a more connected, efficient, and competitive trade environment.

The World Bank Group’s initiative was not merely a technical consultation, but it was a regional pledge to cooperation and progress. As Fiji and its Pacific partners move forward with NSW implementation, the partnerships and insights forged in Nadi will serve as a cornerstone for a digitally empowered Pacific economy.