FRCS has reinforced its strong partnership with tax professionals through the successful hosting of Tax Agents Forums in Nadi and Labasa, bringing together representatives from across the Western and Northern Divisions to discuss the future of tax administration, compliance, and professional development in Fiji.

The forums provided a valuable opportunity for open dialogue, collaboration, and the exchange of ideas between FRCS and members of the tax profession. Participants explored emerging priorities, regulatory developments, and initiatives aimed at strengthening Fiji’s tax system while supporting taxpayers and businesses.

Opening the sessions, Director Tax, Ms. Momina Beg, acknowledged the important contribution tax agents make in helping taxpayers meet their obligations and navigate an increasingly complex tax environment.

“Tax agents play a pivotal role in supporting compliance and bridging the gap between taxpayers and FRCS. Their expertise and professionalism contribute significantly to building confidence in the tax system and fostering a culture of voluntary compliance,” she said.

A key feature of the forums was the presentation of the Tax Agents Board (TAB) Draft Strategic Plan and Framework by FRCS Chief Executive Officer, Mr. Udit Singh. The proposed strategy outlines a forward-looking vision for the next three years, focusing on elevating professional standards, enhancing transparency, and strengthening the overall regulatory framework governing the tax agent profession in Fiji.

Mr. Singh highlighted the importance of ensuring that the profession continues to evolve alongside changing taxpayer needs, technological advancements, and stakeholder expectations.

“The strategic direction seeks to reinforce trust, accountability, and professionalism within the industry while ensuring tax agents are well-positioned to support taxpayers and contribute to a more effective tax administration system,” he said.

The forums also provided participants with an overview of FRCS’s key strategic priorities and recent tax policy measures introduced under the 2026/27 National Budget. Discussions focused on initiatives designed to improve service delivery, streamline processes, and make compliance easier for taxpayers.

Attendees actively participated throughout the sessions, contributing perspectives, raising questions, and sharing practical insights on opportunities to further strengthen collaboration between FRCS and the tax profession.

The positive engagement and strong attendance at both forums reflect the shared commitment of FRCS and tax agents to fostering a transparent, efficient, and trusted tax environment. Through ongoing consultation and partnership, FRCS continues to work closely with stakeholders to support a modern tax system that delivers benefits for taxpayers, businesses, and the wider Fijian community.

The Fiji Revenue and Customs Service (FRCS) Chief Executive Officer (CEO), Mr. Udit Singh, officially welcomed Ms. Satsuki Kondo, Regional Manager for Capacity Building in the Pacific Islands from Japan Customs, who will be based in Fiji under a Memorandum of Cooperation (MOC) signed between FRCS and Japan’s Customs and Tariff Bureau, Ministry of Finance.

This MOC will establish a framework to further enhance the technical cooperation between FRCS and Japan Customs. The technical cooperation aims to further strengthen the relationship between Fiji and Japan.

As the primary point of contact for technical cooperation matters, Ms. Kondo will work closely with FRCS to ensure capacity building support is more direct, sustained, and tailored to FRCS’s specific needs.

The appointment deepens the longstanding relationship between the two organisations and reflects Japan’s continued support for customs modernisation across the Pacific, building on broader engagement through the Pacific Islands Leaders Meeting (PALM) framework.

FRCS has welcomed the partnership as an opportunity to strengthen staff expertise, adopt international best practices, and further align its operations with global customs standards.

The Australian Taxation Office (ATO) recently met with the Fiji Revenue and Customs Service (FRCS) to establish a Public Rulings and Organisational Capability Framework for the Service.

FRCS hosted the ATO delegation, which included Ms. Isabelle Hu, Assistant Director of International Relations, Capability Building and Transparency, Mr. Gregory Levy, Rulings Advisor, International Relations and Capacity Building, and Mr. Stephen Battaglia, Capability Support Advisor, International Relations and Capacity Building.

The design and development of a Public Rulings Framework and Organisational Capability Framework will enable FRCS to strengthen its tax administration capabilities and service delivery to taxpayers.

The Public Rulings Framework will help FRCS establish a sustainable and scalable tax advice with a guidance framework that promotes consistent interpretation of tax law, providing greater certainty to taxpayers, strengthening voluntary compliance, and supporting effective revenue administration.

The development of a Capability Framework will establish a structured competency model across FRCS. The framework will clearly define the knowledge, skills, and technical competencies required for various roles, providing employees with transparent career pathways and development opportunities.

By aligning workforce capabilities with organisational needs, the framework will support more effective succession planning, talent development, and performance management. It will also help ensure that employees are equipped with the necessary competencies and experience before progressing into more senior roles, strengthening both individual career growth and organisational capability.

FRCS extends its appreciation to the ATO for its continued partnership and support under the Australia-Fiji Governance Partnership Program based on the Fiji-Australia Vuvale Partnership.

FRCS Education Team recently conducted an informative and interactive Pay As You Earn (PAYE) awareness session for staff of the Fiji Roads Authority (FRA).

The session provided participants with a comprehensive overview of PAYE, including the relevant legislative requirements, payday filing obligations, payment procedures, and penalties for non-compliance. The team also delivered a detailed demonstration of the Taxpayer Online Service (TPOS), focusing on Personal Income Tax filing for salary and wage earners, while also providing guidance for individuals who earn income from additional business activities.

The session encouraged active participation, with FRCS officers addressing a wide range of questions and providing practical advice to help participants better understand their tax obligations and responsibilities.

As part of its ongoing commitment to taxpayer education and voluntary compliance, FRCS has intensified its public awareness and outreach programmes to ensure taxpayers have access to timely information and support.

Individuals seeking tax advice or assistance are encouraged to contact FRCS on 1326 or email info@frcs.org.fj for further assistance.