FRCS Renews Gold Card and AEO Membership in West



The Assistant Minister for Finance, Hon. Esrom Immanuel officiated the FRCS renewal of Gold Card and Authorized Economic Operator (AEO) membership event for the western division at the FRCS office in Nadi.
 
36 companies including their subsidiaries that have a consistent history of excellent tax and customs compliance were presented with the Gold Card and AEO renewal membership certificates.
The Gold Card members contribute 57% of FRCS revenue, with collection rising from $882 million in 2021 to $1.67 billion in 2024.
 
The Gold Card Premium Services was established in 2012, following a government announcement that priority and privileged services be accorded to those companies that are compliant in the matters of taxation and customs. In 2018, FRCS established the AEO Programme which is designed for traders who have an excellent level of compliance, proper management of records and internal control, proven financial validity and robust supply chain security.
 
A similar event was held in Suva on Wednesday evening where FRCS presented 58 companies including their subsidiaries with the Gold Card and AEO renewal membership certificates.
FRCS congratulates all its Gold Card and AEO members for renewal of their memberships as their commitment to compliance and fair share of tax contributions directly enables the government to provide essential services like free healthcare, free education, and vital social welfare programs.
 
We also encourage all Fijians to follow the example of our Gold Card and AEO members.
 
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FRCS Renews Gold Card and Authorized Economic Operator (AEO) Membership

FRCS presented 58 companies including their subsidiaries that have a consistent history of excellent tax and customs compliance, with the Gold Card and Authorized Economic Operator (AEO) renewal membership certificates during an event organised by FRCS at its Headquarters in Nasese yesterday evening.  

The Gold Card members contribute 57% of FRCS revenue, with collection rising from $882 million in 2021 to $1.67 billion in 2024.

The Gold Card Premium Services was established in 2012, following a government announcement that priority and privileged services be accorded to those companies that are complaint in the matters of taxation and customs. In 2018, FRCS established the AEO Programme which is designed for traders who have an excellent level of compliance, proper management of records and internal control, proven financial validity and robust supply chain security.

While officiating the FRCS Gold Card and AEO membership renewal event, the Acting Prime Minister and Minister for Finance, Strategic Planning, National Development, and Statistics, Hon. Prof. Biman Prasad stated that yesterday’s event was to honour businesses that have not only met but exceeded their obligations by adhering to tax and customs regulations.

According to Hon. Prasad, the Gold Card and AEO programs are more than just recognition, they are part of a larger vision to celebrate and reward businesses that have contributed their fair share to the nation’s growth.

“As all of you are aware, paying taxes is not only a civic duty but an essential pillar of our nation’s progress. Taxes fund public services—everything from education, healthcare, and social welfare to infrastructure such as roads, ports, and clean water systems. They also support local government services, including law enforcement, fire departments, and public parks. Without taxes, our government cannot function or provide the vital services that we all rely on. Taxes are at the heart of national development and governance,” he said.

“I want to take this opportunity to thank all Gold Card and AEO members. Your commitment to compliance and your fair share of tax contributions directly enable the government to provide essential services like free healthcare, free education, and vital social welfare programs,” Hon. Acting Prime Minister said.

Hon Prasad also commended FRCS for its continuous efforts to improve voluntary tax and customs compliance in Fiji.

He stated that these initiatives are essential in ensuring that Fiji remains on a path of sustainable growth and development.

FRCS CEO, Mr. Udit Singh stated that the Gold Card members receive a range of benefits, including priority tax and customs services, expedited clearances, duty-free allowances, and priority processing at various government agencies.

Mr. Singh also stated that FRCS has partnered with the Fiji Immigration Department, Airports Fiji Limited, Biosecurity Authority, Land Transport Authority, and Fiji Airways to enhance these privileges.

According to Mr Singh, while the percentage of revenue collected in portion to total revenue   from Gold Card members have reduced, the dollar value revenue collection has increased.

He stated that despite maintaining the Gold Card membership numbers, a few members were removed from the program due to non-compliance while new members were added.

“FRCS is committed to compliance and will not tolerate non-compliant behaviour, “Mr. Singh stated.

He also said that the FRCS Gold Card and AEO team is working towards further enhancing our priority and privileges to our members including increasing the Gold Card and AEO membership from 2 years to 3 years, working closely with our partner agencies to further strengthen their services to our Gold Card and AEO members and providing a more targeted and personalised service to them.

While giving her vote of thanks, our Director Taxation Ms. Momina Beg thanked all the esteemed Gold Card and AEO members for their close collaboration and proactive engagement with FRCS and for being compliant in tax and customs. 

“By being compliant, our Gold Card and AEO are not only helping FRCS in successfully executing our work but also contributing greatly to Fiji’s economic growth and development.  The Gold Card and AEO programs are successful because of the close collaboration and engagement between FRCS and the members,” Ms Beg said.

FRCS will also be holding a Gold Card and AEO membership renewal event in Nadi on Friday to recognise and acknowledge the great contributions of the Gold Card and AEO members in the West.

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Customs Officers Intercept a Fijian National Suspected of Smuggling Methamphetamine into Fiji at the Nadi International Airport

Customs officers at the Nadi International Airport successfully intercepted a 33-year-old Fijian national attempting to smuggle what is suspected to be methamphetamine into the country on Friday, 31st January 2025. The individual, who arrived on an international flight, was found with white substance concealed in various ways in his baggage which tested positive for methamphetamine during preliminary examination.

The passenger was selected for full customs examination based on customs risk-based selectivity. During the examination, customs officers discovered food products and a backpack with false walls, both containing substances suspected of being methamphetamine. The total weight of the substance is approximately 2.3 kilograms.

The case has been referred to the Fiji Police Force for further investigation.

The Fiji Revenue and Customs Service (FRCS) Chief Executive Officer, Udit Singh, stated that FRCS and its partner agencies have invested heavily in securing Fiji’s borders.

 Mr. Singh added that the Customs officers receive capacity-building opportunities locally and internationally, along with secondment opportunities to enhance their knowledge and skills in border security.

FRCS has recently established a passenger intelligence and targeting unit which has led to profiling and targeting of such individuals. Mr. Singh also issued a stern warning to criminals that our officers are fully prepared to fight this war on drugs and protect our borders.

He stated that illicit drug smugglers will be caught.

FRCS Celebrates International Customs Day 2025

Prime Minister Hon. Sitiveni Ligamamada Rabuka officiated at the 2025 International Customs Day (ICD) celebrations held at the FRCS Headquarters in Nasese this morning. Hon Rabuka was accorded with the full traditional welcome by the FRCS officers.

ICD, observed on January 26th each year, stands as a testament to the vital role of customs in shaping global trade and cooperation.

The theme for this year’s ICD is “Customs Delivering on its Commitment to Efficiency, Security and Prosperity”. The theme emphasizes that Customs’ commitments go beyond compliance, calling for active implementation and continuous improvement.

In his welcome remarks, the FRCS Board Chair, Mr. Malakai Naiyaga, acknowledged the vital role customs play in global trade and security, ensuring that the borders remain secure while facilitating the seamless movement of goods and services.

Mr. Naiyaga said that this year, FRCS also acknowledged the importance of translating its commitments into tangible actions that promote trade facilitation, ensure security, and support sustainable economic growth.

“Our commitment to efficiency is reflected in the ongoing improvements we have implemented to enhance trade facilitation,” he said.

Hon. Rabuka commended the efforts of the Customs officers who tirelessly work to ensure that our ports and borders operate smoothly, facilitating legitimate trade while minimizing disruptions.

“The role of customs in national security cannot be overstated. It is through their meticulous inspections and monitoring that our nations are protected from the influx of contraband, counterfeit goods, and other harmful entities,” he stated.

“Today, we salute the dedication and bravery of customs officers who stand as the first line of defense, ensuring the safety and well-being of our citizens.”

Hon. Rabuka also stated that the revenue collected through customs duties and taxes forms a substantial portion of national budgets, funding essential public services and infrastructure projects.

“As we celebrate International Customs Day, let us reaffirm our commitment to supporting and empowering our customs administrations. The theme, “Customs Delivering on its Commitment to Efficiency, Security, and Prosperity,” is not merely a slogan but a testament to the enduring dedication of customs officers around the world,” he said.

ABF Provides FRCS Technical Assistance in the Development of Standardised Customs Penalty Matrix

FRCS successfully conducted a week-long workshop focused on reviewing the current penalty matrix and other penalty schemes utilized under our customs framework. The workshop aimed to ensure that the penalty frameworks are robust, transparent, and aligned with the best international practices.
 
 
The Australian Border Force (ABF) is funding the workshop, and it is facilitated by the ABF team, Ms. Aneeta Kakoschke and Ms. Lauren Hollington. Customs investigators from the Compliance Division, the Border Enforcement Unit, and the Maritime Compliance Unit of FRCS collaborated to review and recommend enhancements to the existing penalty structures to bolster compliance and enforcement capabilities.
 
FRCS acknowledges the pivotal role of ABF as a major supporter and sponsor in the development and progress of Fiji’s customs operations. This partnership continues to strengthen FRCS’s capacity to safeguard Fiji’s borders and promote compliance with customs laws.
 
The collaboration between FRCS and ABF is essential in fostering shared goals of enhancing regional security, trade facilitation, and effective enforcement.

FRCS Hands Over TELS/NTS Responsibilities To TSLS

FRCS officially handed over all responsibilities related to the Tertiary Education and Loan Scheme (TELS) and the National Toppers Scheme (NTS) that have been administered by FRCS to the Tertiary Scholarships and Loans Service (TSLS) this morning.

These responsibilities included:

  • Receipting loan repayments from students
  • Providing travel release to students going abroad
  • Providing clearance for full repayment of loan and completion of bond service
  • Liaising with the Fiji Immigration Department on updates to the Controversial List
  • Bond and payment reconciliation.

 

 

 

Last year, the TSLS Act was amended to legislate and give effect to the travel and bond clearance and recoveries on unserved bond function from FRCS to TSLS. During the hand over ceremony, FRCS CEO, Mr. Udit Singh stated that  the FRCS team had worked extremely hard to provide excellent service to all the students who have come to FRCS for assistance. Mr. Singh added that FRCS has assisted thousands of students with their travel release, clearance for full payment or completion of bond service and other requests.

He thanked the Fiji Immigration Department for its collaboration and assistance with the Departure Prohibition Order (DPO). Mr. Singh also thanked the Fiji National Provident Fund (FNPF) for assisting us with the required information for full clearance and TSLS for working closely with us on this initiative over the years. He expressed heartfelt gratitude to the FRCS TELS Recovery Unit and other officers for working tirelessly in ensuring timely travel release, clearance and other requests by students and guarantors.

Effective from 13th January, FRCS will not be providing any services related to TELS/NTS.

This will be provided by TSLS. For more information and clarification, people can contact TSLS.

FRCS HOSTS WEBINAR FOR FHTA 

 
FRCS delivered an interactive webinar session for the members of the Fiji Hotel and Tourism Association (FHTA) on a number of industry-relevant taxation policies and processes including tax lodgment and payment due dates, changes in the 2024/2025 National Budget effective from 1st January 2025, taxation certificates, deadline for the phase 1 and 2 of the VAT Monitoring System (VMS), VAT deregistration process, updating business information on the Taxpayer Online Service (TPOS) and online payment. FHTA and FRCS regularly meet and collaborate on several issues including National Budget policies, status of Tourism Industry, risk management and capacity building.
 
The webinar offered an excellent opportunity for our team to provide insights into tax related issues specific to the Tourism industry to FHTA members. The members also discussed their existing or expected challenges related to taxes with our tax experts to see how both agencies can work together on pragmatic solutions. Our team was pleased to see the superb interaction and engagement from the participants. FRCS also appreciates the continued collaboration and commitment by FHTA members to meet their tax obligations.
 

FRCS Continues to Provide Training for MSMEs

We are extremely pleased to share that our MSME (Micro, Small and Medium Enterprise) team has successfully wrapped up a series of basic tax and financial literacy trainings for MSMEs in Lautoka and Suva which also included a customised training tailored specifically for the Nacula Homestay Operators.
 
Some of the topics covered during these trainings included business and tax registrations, bookkeeping, tax principles, financial literacy, Pay as You Earn (PAYE), provisional tax, online payments, lodgement of tax returns, preparation of profit and loss statements and balance sheets and payment obligations. The trainings were aimed at further enhancing awareness of tax obligations and promote voluntary compliance. Through the enhanced knowledge on accurate registration, bookkeeping and timely tax submissions, participants were encouraged to take proactive approach towards complying with the financial and tax obligations.
 
The customised trainings conducted for the Nacula Homestay Operators was particularly beneficial as it helped the Homestay Operators to better comprehend how to apply the general business and tax principles directly to their operations. All training sessions were very interactive and incorporated group exercises and discussions that engaged participants and allowed them to apply the knowledge gained. This hands-on approach further enhanced the learning experience of the participants, fostering greater understanding of the practical aspects of managing their finances and taxes.
 
FRCS provides a free-of-charge service to assist MSMEs to understand their tax obligations and become compliant and we encourage MSMEs to contact our team on 3243000 or 1326 or email at msme@frcs.org.fj for any assistance or advise required.