ATO/FRCS Training on Tax Crime Investigations and Debt/Customer Service
The Australian Tax Office (ATO) in partnership with the Fiji Revenue and Customs Service (FRCS) is conducting trainings on Tax Crime Investigations and Debt/Customer Service at the Regional Training Centre at FRCS Headquarters in Nasese. FRCS CEO, Mr. Udit Singh highlighted that the two trainings are important for FRCS as they are linked to our strategic objectives of improving revenue collection, ensuring compliance, providing excellent service to our clients and creating a high-performance culture at FRCS.
Mr. Singh also expressed gratitude to the Australian Government and ATO for their continuous support and assistance to FRCS through the Fiji-Australia Vuvale Partnership. “FRCS values the strong partnership we have established with the ATO through the ATO Technical Assistance Program for FRCS, and we are grateful for the capacity -building efforts such as this training that ATO is supporting us in,” he stated.
“Debt collection is an essential part of our work as it contributes to our revenue and as such it is imperative that our officers possess the necessary skills to manage the process effectively. “Similarly, intensive training on tax crime investigations will definitely assist our officers in developing and enhancing the necessary skills to detect and investigate financial crimes and recover applicable taxes,” Mr. Singh said.
ATO’s Fiji Program Manager Ms. Isabelle Hu stated that FRCS is an important partner to ATO.
“The relationship we’ve built stands as a model for how tax administrations can work together effectively. Our collaboration is based on mutual respect, trust and shared objectives to ensure fair tax systems and robust compliance,” Ms. Hu stated.
Under the ATO Technical Assistance Program, FRCS has received assistance on a number of projects including VAT gap analysis, Tertiary Entry Level Paid Program (TELPP), Alternative Dispute Resolution, Debt Management Strategy, Framework on Exchange of Information.
Last Updated - September 24, 2024