FRCS Launches 2025–2028 Compliance Improvement Strategy
Deputy Prime Minister and Minister for Finance, Strategic Planning, National Development and Statistics, the Honourable Professor Biman Prasad, officially launched the Fiji Revenue and Customs Service (FRCS) 2025–2028 Compliance Improvement Strategy (CIS).
This launch marks a significant milestone for FRCS, representing not only the introduction of a policy document but also a strategic commitment to fostering a fairer, more inclusive, and transparent tax system for all Fijians.
In his address, Honourable Professor Prasad emphasized that the CIS is founded on the principle of voluntary compliance, which he described as a cornerstone of national development.
“When taxpayers willingly fulfill their obligations, registering, filing, paying taxes on time, and reporting accurately, everyone benefits. Roads are built, schools are funded, health services are delivered, and our economy grows stronger,” he stated.
FRCS Chief Executive Officer, Mr. Udit Singh, highlighted the organization’s transformation in its operational approach.
“Our strategy is no longer solely focused on enforcement. It now encompasses service delivery, education, risk management, and strategic engagement. We aim to normalize voluntary compliance by making it simple, practical, and expected,” Mr. Singh said.
He further elaborated that the CIS 2025–2028 identifies four key areas for strengthening compliance: Registration, Filing, Accurate Reporting, and Payment. Additionally, it outlines 11 priority compliance segments that require tailored interventions. These efforts are underpinned by investments in technology, strategic partnerships, and data analytics.
FRCS Director Corporate Services and Chief of Staff, Mr. Shavindra Nath, described the CIS as a comprehensive roadmap designed to enhance taxpayer compliance through a risk-based, data-driven, and transparent approach.
“The CIS reflects FRCS’s shift toward smarter regulation and targeted interventions, leveraging technology and innovation. It will help build trust, ensure fairness, and ultimately improve revenue collection in a more efficient and equitable manner,” he said.
Mr. Nath reaffirmed FRCS’s commitment to supporting businesses, facilitating trade, and improving the ease of doing business.
“As we enter a new financial year, FRCS remains steadfast in its commitment to integrity and service. We will continue to protect our borders and revenue base, and while we are here to guide and support, we will act decisively in cases of non-compliance. Fairness requires firmness, and we are prepared to uphold the rules,” he stated.
He also expressed gratitude to Honourable Professor Prasad for his endorsement of key legal reforms in tax legislation, noting that this reflects a strong commitment to strengthening compliance and advancing national interests. The full 2025–2028 Compliance Improvement Strategy is available on the FRCS website: https://frcs.org.fj/about-us/cis-2025-2028/.