Smart Borders, Safer Trade: FRCS Enhances Officer Capabilities with Advanced Targeting Training

FRCS has taken a major stride in strengthening border security and facilitating trade through its recent Integrated Targeting Centre Workshop. This initiative was designed to equip customs officers with advanced skills to detect illicit goods including narcotics, weapons, and counterfeit products while maintaining the smooth movement of legitimate trade.

 

Organized by the Integrated Targeting Centre with support from the Port and Air Cargo Control Unit, the workshop brought together frontline officers from Suva Maritime and Suva Cargo. Participants were trained in sophisticated profiling techniques using pre-arrival cargo data, intelligence sharing, and risk-based targeting to accurately identify high-risk consignments. The training was aligned with the World Customs Organization (WCO) SAFE Framework of Standards, ensuring

 

FRCS’s approach meets global benchmarks for secure and efficient trade facilitation.

A key highlight was the introduction of the 1064 Defender and TruNarc handheld Raman analysers, state-of-the-art tools that enable officers to identify hazardous substances instantly. These devices enhance safety, provide rapid intelligence, and support enforcement decisions in real time.

 

The workshop also laid the foundation for the operationalization of the Integrated Targeting Centre which is a centralized hub aimed at streamlining risk profiling, intensifying enforcement, reducing duplication, and improving coordination across border units. This initiative is part of FRCS’s broader modernization strategy, which emphasizes data-driven decision-making, technology integration, and continuous capacity building.

 

By strengthening its targeting capabilities, FRCS is not only bolstering national security but also improving operational efficiency. This includes faster clearance for low-risk cargo, enhanced revenue collection, and more effective detection of customs fraud.

 

Interactive sessions during the workshop fostered cross-unit collaboration and practical application of new tools, reinforcing FRCS’s commitment to smarter borders and safer trade.

 

Looking ahead, FRCS is confident in expanding its operations through both intrusive and non-intrusive inspection capabilities, which will be central to the upcoming Container Examination Facility (CEF).

 

FRCS also extends its sincere appreciation to the United Nations Office on Drugs and Crime for their continued guidance and support in developing resources for the use of inspection technologies in detecting and disrupting drug trafficking at borders. We remain committed to working in partnership with stakeholders and the community to achieve shared border security and trade management goals through strategic planning and ongoing capacity development in response to emerging challenges

FRCS Team Engages Public on FBC’s Na Vakekeli Radio Talk-Back Show to Raise Awareness on 2025–2026 National Budget Policies

FRCS recently participated in FBC’s Na Vakekeli radio talk-back show to raise public awareness on key components of the 2025–2026 National Budget. The session provided an important platform for FRCS to engage directly with listeners and clarify budget-related changes.

A central topic of discussion was the reduction in the Value Added Tax (VAT) rate from 15% to 12.5%. FRCS representatives explained that this policy change is part of the Government’s broader intention to ease the cost of living and ensure that economic relief reaches everyday consumers. To support this initiative, FRCS is actively working as part of the Joint Taskforce on Price Surveillance, alongside the Ministry of Finance (MoF), the Fijian Competition and Consumer Commission (FCCC), and the Consumer Council of Fiji (CCF). The taskforce is conducting market inspections to ensure that the VAT reduction is accurately reflected in final retail prices.

The team also provided insights into the VAT Monitoring System (VMS), highlighting its role in improving compliance and transparency across businesses. Updates on customs tariff reductions and the personal importation process under Code 212 were also shared, helping listeners better understand how these changes affect their purchasing and importing activities.

Throughout the program, FRCS officers responded to a wide range of questions from listeners, offering clear and practical guidance. The session reinforced FRCS’s commitment to public engagement and education, ensuring that individuals and businesses are well-informed and supported during the implementation of new budget measures.

Members of the public seeking further assistance or clarification are encouraged to contact FRCS via the toll-free number 1326 or email info@frcs.org.fj.

 

Safeguarding Consumer Interests: FRCS Joins Forces with MoF, FCCC, and CCF for Coordinated Price Surveillance

FRCS, in close coordination with the Ministry of Finance (MoF), the Fijian Competition and Consumer Commission (FCCC), and the Consumer Council of Fiji (CCF), is actively engaged in monitoring market prices following the reduction of Value Added Tax (VAT) from 15% to 12.5% and customs duties on various items, as announced in the 2025–2026 National Budget.

This initiative is being carried out under the Joint Taskforce on Price Surveillance, which is committed to ensuring that the benefits of the reduction in VAT and customs duties are accurately reflected in final retail prices and that the Government’s intention to ease the cost of living is fully realized. The taskforce is conducting inspections and assessments to verify compliance and promote fair pricing practices.

Beyond enforcement, the taskforce aims to translate policy into tangible benefits for Fijians by fostering transparency and accountability. FRCS is working closely with businesses to provide guidance and support in implementing the new budget measures and ensuring full compliance with tax regulations.

Consumers are encouraged to remain vigilant and check that tax invoices or receipts issued by VAT registered businesses correctly reflect the 12.5% VAT rate.

For further assistance or clarification, members of the public can contact FRCS via the toll-free number 1326 or email info@frcs.org.fj.

Empowering Businesses: FRCS Leads Insightful Budget & VAT Monitoring Awareness Sessions

FRCS continues to champion transparency and collaboration through a series of impactful education and awareness sessions focused on the 2025–2026 National Budget, the VAT Monitoring System (VMS), and other key tax-related developments.

Recent sessions brought together members of the Suva Retailers Association, the Retail & Wholesale Council of the Fiji Commerce and Employers Federation (FCEF), and the Chinese Association of Fiji.

These engagements were led by FRCS’s Policy and VAT teams, who unpacked critical components of the national budget, including revenue policy themes, VAT updates, tariff adjustments, incentives, and tax deductions. Participants gained valuable insights into how these changes affect their business operations and compliance responsibilities.

The VAT team delivered a comprehensive overview of the VMS, covering Electronic Fiscal Device (EFD) Regulations, invoicing standards, registration procedures, and system architecture. Businesses were guided on how to seamlessly integrate VMS into their existing practices, with tools and support available to ensure a smooth transition.

Attendees had the opportunity to engage directly with FRCS officers, ask questions, and receive tailored advice. The sessions fostered a spirit of collaboration and mutual understanding between government agencies and the private sector.

FRCS remains committed to supporting businesses through ongoing awareness initiatives, ensuring they are well-informed and prepared for the successful implementation of the 2025–2026 National Budget and VMS.

FRCS Strengthens Stakeholder Engagement Through Awareness Session with FICA Members

FRCS reinforced its commitment to transparency and collaboration through a high-impact awareness session with members of the Fiji Institute of Chartered Accountants (FICA). The session focused on key updates from the 2025–2026 National Budget and the VAT Monitoring System (VMS).

Mr. Shavindra Nath, FRCS Chief of Staff and Director Corporate Services, spearheaded the discussions on the 2025-2026 National Budget, delivering a strategic overview of budget reforms including VAT adjustments, tariff changes, and investment incentives. His insights provided clarity on how these changes will affect retailers and other stakeholders, emphasising compliance and forward planning.

FRCS Director Taxation, Ms. Momina Beg, highlighted the value of such forums in strengthening partnerships and fostering mutual understanding. Mr. Rohit Pillay, Manager VAT Compliance, presented on VMS implementation, covering EFD regulations and integration support.

A dynamic panel featuring Mr. Nath, Ms. Beg, Mr. Pillay, and FICA representatives Ms. Deepa Rathod and Ms. Lisa Apted enabled direct engagement with industry experts, encouraging dialogue on complex fiscal matters.

This initiative reflects FRCS’s proactive approach to stakeholder engagement and its dedication to building a well-informed taxpayer community. FRCS looks forward to expanding these sessions nationwide, with the next forum planned for the Western Division later this week.

NZ Customs Minister Visits Lautoka and Nadi Ports to Strengthen Regional Collaboration

New Zealand Customs Minister, Hon. Cassey Castelo, recently visited Fiji’s western ports as part of her regional engagement efforts to strengthen customs cooperation and border security.

Her visit began at Lautoka Port, where she was warmly welcomed by representatives from Fiji Ports Corporation Limited (FPCL) and Fiji Ports Terminal Limited (FPTL) at the Ports boardroom. During the briefing, Minister Castelo was updated on port operations, infrastructure developments, and ongoing initiatives to enhance trade facilitation and border management.

Following the meeting, she toured the Customs office at Lautoka Port, engaging directly with officers on the ground. Minister Castelo took time to speak with staff, gaining insights into their daily operations and challenges. Her walk-through of the port allowed her to interact with all personnel present, reflecting her commitment to understanding the full scope of customs activities and fostering stronger ties with frontline teams.

Later in the day, Minister Castelo travelled to Nadi, where she conducted a walkthrough of both the arrivals and departures areas. Her visit provided an opportunity to observe passenger processing procedures and the integration of customs and border control systems at one of Fiji’s busiest international gateways.

Minister Castelo’s visit underscores the importance of regional collaboration in addressing emerging border security challenges and promoting efficient, secure trade across the Pacific. Her engagement with Fijian customs officers and port stakeholders highlights a shared commitment to capacity building, operational excellence, and mutual support.

FRCS Holds TADAT Pre-Assessment Workshop to Drive Tax Reform

FRCS held the Tax Administration Diagnostic Assessment Tool (TADAT) Pre-Assessment Workshop, marking a pivotal moment in its journey toward modernizing tax administration and aligning with global best practices.

 FRCS CEO, Mr. Udit Singh welcomed participants and emphasized the strategic importance of the workshop.

“This is more than a training session. It is a strategic investment in our people,” Mr. Singh said.

He highlighted the important role of the workshop in preparing FRCS for its upcoming TADAT assessment in September 2025,

The last assessment was conducted in 2015, and since then, FRCS has undergone significant transformation. The new assessment will help benchmark current performance, identify areas for improvement, and guide future reforms.

Participants will be immersed in the TADAT framework, gaining deep insights into its Performance Outcome Areas. The workshop aims to certify participants as TADAT assessors and empower them to become champions of reform within FRCS.

“TADAT is not just a diagnostic tool,” the CEO noted.

 “It’s a catalyst for transformation which will help FRCS set clear priorities, coordinate support, and monitor progress,” Mr. Singh said.

The workshop also underscores FRCS’s commitment to strengthening core tax administration functions, improving revenue collection, and enhancing service delivery to taxpayers.

FRCS extended its gratitude to the Government of Japan and the Asian Development Bank for funding this assessment, the International Monetary Fund (IMF’s) Revenue Administration Division, Fiscal Affairs Department, TADAT Secretariat, and Pacific Financial Technical Assistance Centre (PFTAC) for their continued facilitation, support and partnership.

All participants were encouraged to engage fully, collaborate, and contribute to shaping the future of FRCS and Fiji’s tax system.

Strengthening Regional Partnerships: FRCS Welcomes New Zealand Minister of Customs

FRCS was honoured to host the New Zealand Minister of Customs, Hon. Casey Costello, during her courtesy visit to our headquarters in Suva.

 

In welcoming Hon. Costello and her delegation, FRCS Chief Executive Officer, Mr. Udit Singh, reaffirmed the enduring and collaborative relationship between FRCS and the New Zealand Customs Service.

 

Mr. Singh expressed sincere appreciation to the Government of New Zealand and the New Zealand Customs Service for their continued support of key initiatives that have significantly enhanced FRCS’s operational capabilities, most notably, the establishment and development of the Fiji Detector Dog Unit, which has played a vital role in strengthening border protection and security.

 

During her visit, Hon. Costello engaged with FRCS Executive Leaders and received a comprehensive briefing on Fiji’s customs operations from Director Border and Customs, Ms. Shelini Kumar.

 

FRCS also acknowledged the New Zealand Customs Service’s long-standing commitment to capacity building through the Pacific Leadership Program (PLP), which has been delivered to FRCS Executives and Senior Managers since 2012.

 

 The PLP equips leaders with practical tools to navigate everyday challenges and drive strategic outcomes. Hon. Costello met with several PLP alumni, including Director Taxation, Ms. Momina Beg, and Director Compliance, Ms. Kelerayani Dawai, who expressed their heartfelt gratitude to the New Zealand Government and New Zealand Customs Service for the transformative impact of the program. They also conveyed their hope for its continued implementation.

 

The visit concluded with a tour of the Fiji Detector Dog Unit, where Hon. Costello witnessed firsthand the success of this collaborative initiative.

 

FRCS extends its deepest thanks to Hon. Casey Costello, the New Zealand Government, and the New Zealand Customs Service for their unwavering support and partnership in advancing customs and border security in Fiji.