Empowering MSMEs Through Accessible Tax and Customs Support

Our Micro, Small and Medium Enterprises (MSME) team  was delighted to witness the enthusiastic participation of small business owners during the MSME Community Day held at the Suva Market this week. The event showcased the proactive spirit of our MSME community in seeking support and guidance on tax and customs-related matters.

As part of our commitment to making services more accessible, our MSME teams established mobile booths in areas heavily populated by small business operators. This initiative was designed to minimize disruption to their daily operations while ensuring they could conveniently access our services. Beyond service delivery, the Community Day also served as a valuable platform for building relationships, gathering feedback, and understanding the evolving needs of MSMEs.

Throughout the day, our team provided hands-on assistance with a range of services including:

  • Registration on the Taxpayer Online Services (TPOS) portal
  • Filing of income tax returns
  • Applications for tax compliance certificates
  • Tax registrations
  • Resolution of various tax and customs-related queries

In addition to these outreach efforts, FRCS continues to offer support through the MSME Support Centre, which provides free guidance to help MSMEs understand their tax obligations and achieve compliance.

We encourage all MSMEs seeking assistance with tax or customs matters to reach out to us via phone at 3243000 or 1326 or email us at msme@frcs.org.fj.


FRCS Hosts Strategic Industry Forum in Fiji’s Northern Division

The Fiji Revenue and Customs Service (FRCS) recently convened an industry forum at the Fiji Football Association Academy in Labasa, under the theme “Strengthening Partnership Between Stakeholders and FRCS.”  This initiative aimed to foster greater collaboration and dialogue between FRCS and key industry players operating in the Northern Division.

In his opening remarks, FRCS Chief Executive Officer, Mr. Udit Singh, acknowledged the Northern Division’s growing importance in Fiji’s economic landscape. He highlighted the region’s increasing development momentum, infrastructure investments, and expanding business activities as critical contributors to national growth.

FRCS Board Chair, Mr. Malakai Naiyaga, further emphasized that as investment continues to shift toward the North, its contribution to Fiji’s GDP, revenue generation, and regional development is becoming increasingly significant. This positions the Northern Division as a vital engine of national prosperity.

The forum featured a presentation by FRCS Director Corporate Services/Chief of Staff, Mr. Shavindra Nath, who outlined key elements of the 2025/2026 National Budget Policies, including trends in revenue, Value Added Tax (VAT), and the use of e-wallets. He also elaborated on available incentives, tax deductions, and tariff structures designed to support business growth.

FRCS Director Compliance, Ms. Kelerayani Dawai, presented on the Compliance Improvement Strategy (CIS) and the VAT Monitoring System (VMS), reinforcing FRCS’s commitment to transparency and accountability.

Participants had the opportunity to engage directly with FRCS Board members, executive leaders, and senior managers, gaining valuable insights and clarifications on tax and compliance matters.

Hosting such forums in the Northern Division not only strengthens stakeholder relationships but also ensures that businesses in remote regions are well-informed, empowered, and aligned with national regulatory frameworks. These engagements promote inclusive economic development, encourage investments and support sectors such as agriculture, tourism, and cooperatives, ultimately contributing to a more balanced and resilient national economy.

FRCS remains committed to conducting similar forums across Fiji to ensure consistent outreach and support for all regions.

Border Agencies Strengthen Collaboration Through Inter-Agency Meeting in Nadi

Senior representatives from Fiji’s leading border enforcement and maritime agencies convened in Nadi recently for a landmark inter-agency meeting aimed at strengthening cooperation and building a more coordinated national approach to border security and port management.

The meeting brought together leadership from the FRCS, Fiji Police Force, Fiji Immigration Department, Biosecurity Authority of Fiji (BAF), Fiji Ports Corporation Limited, Fiji Navy, Maritime Safety Authority of Fiji (MSAF), Fiji Postal Services Limited and Air Terminal Services (ATS).

The discussion focused on areas of common interest, including strengthening coordination in maritime operations, promoting information-sharing, and enhancing crisis response capabilities. Participants also highlighted the growing importance of technology, strategic planning, and clear governance in ensuring effective border management.

While acknowledging the emerging challenges of transnational crime and illicit trade, agencies reaffirmed their shared commitment to a unified national response through intelligence collaboration, efficient use of resources, and alignment of operational priorities.


In relation to collaboration progress and future direction, participants agreed that stronger partnerships and clarity of roles among agencies are vital for achieving collective impact. Through coordinated efforts, agencies would be able to jointly address issues such as smuggling, tax evasion, and illicit trade. This collective approach would reinforce national security and enhance FRCS’s capacity to safeguard revenue and economic integrity. Inter-agency collaboration supports alignment of policies and priorities with the government’s broader strategic direction. It would encourage integrated approaches to policy development, implementation, and monitoring.


“Bringing all border law enforcement agencies and strategic stakeholders together under one roof provided a valuable platform to reflect on our shared challenges, align on key priorities, and explore practical solutions”, one participant noted. “There was genuine appreciation for the open and constructive dialogue that took place”.


The forum concluded with an agreement that such inter-agency meetings will now be held on a regular and structured basis to maintain ongoing collaboration.

A proposal was also discussed to establish a committee, a formal mechanism that would guide coordination and decision-making among border agencies through a structured Terms of Reference. The proposed committee will work to enhance unified government coordination across Fiji’s border and maritime sectors, driving stronger alignment and strategic oversight.


FRCS Hosts Strategic Forum for Gold Card Members on Post-2025/2026 Budget Implications and VMS

We were pleased to host a dedicated forum for its Gold Card Members, focusing on the implications of the post-2025/2026 National Budget and the implementation of the VAT Monitoring System (VMS).

Established in 2012, the Gold Card Membership is a premium recognition and service initiative designed to honour companies that consistently demonstrate exemplary compliance with tax and customs regulations.

In her opening remarks, FRCS Director of Taxation, Ms. Momina Beg, acknowledged the presence of Gold Card Members as a reflection of their commitment to remaining informed and actively engaged with Fiji’s evolving economic landscape. She noted that many members were unaware of the wide range of existing incentives, tax deductions, and tariff concessions available These opportunities could significantly benefit their businesses.

Ms. Beg emphasized FRCS’s intention to work closely with Gold Card Members to ensure they are well-positioned to leverage these opportunities, thereby fostering a mutually beneficial partnership.

The forum also featured a comprehensive presentation on the VAT Monitoring System. Ms. Beg highlighted the importance of VMS in promoting regulatory compliance, ensuring fair competition, and enhancing financial management and operational transparency for businesses.

“We must create a level playing field for all Fijians. It is fundamentally unfair to compliant taxpayers like yourselves, who consistently meet your obligations, if we do not enforce compliance among those who evade taxes or delay filings. The VMS is not merely a tax tool; it is a system designed to support your growth and safeguard your business,” she stated.

FRCS encourages all eligible businesses to take a proactive approach in implementing the VMS. For assistance, Gold Card Members are invited to contact their dedicated relationship officers or reach out via email at suvagoldcardservices@frcs.org.fj or gcsnaditax@frcs.org.fj.

FRCS remains committed to fostering transparency, compliance, and collaboration with its Gold Card Members, and looks forward to continued engagement that supports sustainable business growth and national development.

FRCS and Partner Agencies Sign Landmark MOU to Strengthen Tax Crime Enforcement

The Fiji Revenue and Customs Service (FRCS), together with key partner agencies of the Tax Crimes Taskforce, has signed a Memorandum of Understanding (MOU, a significant milestone in formalizing inter-agency collaboration to combat tax crime and financial misconduct in Fiji.

 

The Tax Crimes Taskforce is a multi-agency initiative designed to strengthen enforcement against serious tax evasion and financial crimes, while promoting integrity and fairness within Fiji’s tax system. Since its inception, the Taskforce has achieved notable progress, including the referral of several high-profile cases to the Fiji Independent Commission Against Corruption (FICAC) for prosecution.

 

The signing ceremony was officiated by the Minister for Finance, Commerce and Business Development, Hon. Esrom Immanuel, who emphasized the MOU as a critical step in national efforts to enhance compliance, transparency, and safeguard the integrity of Fiji’s financial and revenue systems.

 

Hon. Immanuel reaffirmed the Government’s commitment to equipping institutions to detect, deter, and disrupt financial crimes, tax evasion, and other illicit activities that undermine the economy and public trust.

 

“This multi-agency approach reflects our understanding that no single institution can address these challenges in isolation. The complexity and transnational nature of financial crimes demand a coordinated response. One that leverages the strengths, expertise, and intelligence of all relevant stakeholders,” he stated.

 

In addition to FRCS, the Taskforce comprises the Ministry of Justice, Ministry of Immigration, Land Transport Authority (LTA), FICAC, Fiji Police Force, Office of the Director of Public Prosecutions (ODPP), and Fiji Financial Intelligence Unit (FFIU).

 

Taskforce Chair Mr. Nitin Gandhi highlighted the progress made since inception, including intelligence sharing, relationship building, and enforcement enhancements.

 

“Several significant cases have been formally referred to FICAC for prosecution. The Taskforce also utilizes the whistleblower avenue to encourage confidential reporting and protect those who come forward in the interest of justice. Confidentiality remains a cornerstone of this work,” Mr. Gandhi said.

 

FRCS CEO Mr. Udit Singh expressed gratitude to all partner agencies for their commitment.

 

“Your dedication reflects the strength of our national institutions and the shared responsibility we hold in safeguarding Fiji’s economic integrity. Through this collaboration, we aim to improve intelligence sharing, streamline investigations, and ensure timely prosecution of tax-related offences. This initiative will not only help recover lost revenue but also serve as a deterrent to future tax crimes, reinforcing public trust in our systems,” he stated.

FRCS Engages Tourism Sector in Post-2025/2026 Budget Forums

FRCS recently hosted two strategic forums for members of the Fiji Hotel and Tourism Association (FHTA) in Suva and Nadi, focusing on the Post-2025/2026 National Budget Implications for the tourism industry. These forums were held under the broader objective of strengthening collaboration between FRCS and key stakeholders in one of Fiji’s most vital economic sectors.
 
FRCS Chief Executive Officer, Mr. Udit Singh, led a delegation comprising executive leadership and senior managers to provide clarity on budgetary measures impacting the tourism industry, including the implementation of the VAT Monitoring System (VMS). The sessions offered a platform for open dialogue, technical insights, and mutual understanding of fiscal policies.
 
Fiji’s tourism industry remains a cornerstone of the national economy, contributing significantly to employment, foreign exchange earnings, and GDP. As one of the largest and most dynamic sectors, tourism supports a wide range of industries from hospitality and transport to agriculture and retail, making it essential for inclusive and sustainable economic growth.
 
The forums featured comprehensive presentations on the 2025/2026 Budget Policies, the VMS rollout, and panel discussions involving representatives from FRCS, FHTA, and Grant Thornton Fiji. These engagements allowed FHTA members to raise sector-specific concerns, explore practical solutions to tax and customs challenges, and gain expert guidance directly from FRCS officials.
 
FRCS acknowledges and appreciates the continued commitment of FHTA members to fulfilling their tax and customs obligations. The high level of engagement and constructive dialogue during the forums reflects the strength of this partnership and the shared goal of fostering a transparent, responsive, and growth-oriented fiscal environment for Fiji’s tourism sector.

Empowering MSMEs Through Accessible Tax and Customs Support

Our Micro, Small and Medium Enterprises (MSME) team  was delighted to witness the enthusiastic participation of small business owners during the MSME Community Day held at the Suva Market this week. The event showcased the proactive spirit of our MSME community in seeking support and guidance on tax and customs-related matters.

As part of our commitment to making services more accessible, our MSME teams established mobile booths in areas heavily populated by small business operators. This initiative was designed to minimize disruption to their daily operations while ensuring they could conveniently access our services. Beyond service delivery, the Community Day also served as a valuable platform for building relationships, gathering feedback, and understanding the evolving needs of MSMEs.

Throughout the day, our team provided hands-on assistance with a range of services including:

  • Registration on the Taxpayer Online Services (TPOS) portal
  • Filing of income tax returns
  • Applications for tax compliance certificates
  • Tax registrations
  • Resolution of various tax and customs-related queries

In addition to these outreach efforts, FRCS continues to offer support through the MSME Support Centre, which provides free guidance to help MSMEs understand their tax obligations and achieve compliance.

We encourage all MSMEs seeking assistance with tax or customs matters to reach out to us via phone at 3243000 or 1326 or email us at msme@frcs.org.fj.

 

FRCS Hosts Strategic Industry Forum in Fiji’s Northern Division

The Fiji Revenue and Customs Service (FRCS) recently convened an industry forum at the Fiji Football Association Academy in Labasa, under the theme “Strengthening Partnership Between Stakeholders and FRCS.”  This initiative aimed to foster greater collaboration and dialogue between FRCS and key industry players operating in the Northern Division.

In his opening remarks, FRCS Chief Executive Officer, Mr. Udit Singh, acknowledged the Northern Division’s growing importance in Fiji’s economic landscape. He highlighted the region’s increasing development momentum, infrastructure investments, and expanding business activities as critical contributors to national growth.

FRCS Board Chair, Mr. Malakai Naiyaga, further emphasized that as investment continues to shift toward the North, its contribution to Fiji’s GDP, revenue generation, and regional development is becoming increasingly significant. This positions the Northern Division as a vital engine of national prosperity.

The forum featured a presentation by FRCS Director Corporate Services/Chief of Staff, Mr. Shavindra Nath, who outlined key elements of the 2025/2026 National Budget Policies, including trends in revenue, Value Added Tax (VAT), and the use of e-wallets. He also elaborated on available incentives, tax deductions, and tariff structures designed to support business growth.

FRCS Director Compliance, Ms. Kelerayani Dawai, presented on the Compliance Improvement Strategy (CIS) and the VAT Monitoring System (VMS), reinforcing FRCS’s commitment to transparency and accountability.

Participants had the opportunity to engage directly with FRCS Board members, executive leaders, and senior managers, gaining valuable insights and clarifications on tax and compliance matters.

Hosting such forums in the Northern Division not only strengthens stakeholder relationships but also ensures that businesses in remote regions are well-informed, empowered, and aligned with national regulatory frameworks. These engagements promote inclusive economic development, encourage investments and support sectors such as agriculture, tourism, and cooperatives, ultimately contributing to a more balanced and resilient national economy.

FRCS remains committed to conducting similar forums across Fiji to ensure consistent outreach and support for all regions.