FRCS Announces the Appointment of Mr. Uraia Rasake as the Director People, Capability & Culture (PCC)

The Fiji Revenue andCustoms Service (FRCS) has announced the appointment of Mr. Uraia Rasake as the Director People, Capability & Culture (PCC) effective from 21st August 2023. Mr. Rasake will be responsible for FRCS’s human resources strategy and operations including talent management, recruitment, training and development.

“I am pleased to welcome Mr. Rasake to the FRCS family at this important time of change that FRCS is undergoing,” said FRCS acting Chief Executive Officer, Mr. Malakai Naiyaga.

“I am also confident that Mr. Rasake’s extensive knowledge and experience will provide the necessary support required to grow our people and attain our strategic goal of becoming an “employer of choice”,” Mr Naiyaga said.

Mr. Rasake is a Human Resource Specialist and a certified Starwood Leadership, Service Culture and Brand Trainer and has over twenty -five years of experience in HR in both the public and private sectors with local, regional and international experiences.

Mr. Rasake has served at the senior executive level with internationally renowned resort brands including Sheraton & Westin Resort & Spa (Starwood), Pullman Resort & Spa (Accor), Warwick group of hotels, Vatulele resort, Fiji Development Bank (FDB) and the last being Six Senses Fiji (IHG). He is passionate about “People Development” and has developed a number of programs that would see locals self-develop and take on supervisor and management positions (Successful Transition Programs).

He also drives innovation and believes that if change “enhances the customer experience and/or drives revenue,” then we are on track for institutional success.

“I’m excited to be part of the FRCS team and look forward to working with the Executive Leadership team as we drive towards modernisation and refining FRCS’s service culture that would enhance the internal and external customer experiences and in turn drive productivity with opportunities to impact our strategic goals. Truly exciting times ahead,” Mr Rasake said.

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