FRCS introduces precautionary measures for COVID-19

With the evolving situation of COVID-19 in the country, the Fiji Revenue and Customs Service (FRCS) has taken a number of precautionary measures to ensure health and safety of its employees, customers and community, while ensuring business continuity at the same time.

Effective today, to minimize contacts, all joint cards will be posted to customers through mail. Customers can apply for joint card through our Taxpayer Online Portal (TPOS) which can be accessed through our website www.frcs.org.fj.

Customers who do not have postal address can email us on jediservice@frcs.org.fj and confirm a time and collection date suitable to them.

“We also encourage our customers to use our online services for lodgment of returns, registration of new taxpayer Identification numbers (TIN), application of joint cards and online payment of taxes. We have implemented new preventative measures to ensure that we continue to provide critical services to our customers and stakeholders”, Acting Chief Executive Officer, Ms. Fane Vave said.

“Whilst we are encouraging the use of online services, FRCS also wishes to remind customers to refrain from sharing their confidential information such as user ID, one-time log-in code, TIN and other personal information online”.

FRCS appreciates the trust that you place in us and we thank you for your understanding as we go through this challenging time together.


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